Platform Settings

Global configuration across the Talabati platform — all changes are logged and auditable

Platform Charges & Payment Rules

Financial parameters governing transactions, settlements and platform fees

Charges shown are indicative. Commercial terms are governed by separate agreements between Googerit and ADNOC (BRD note 4).

Feature Toggles

Platform-level enablement controls

Online payment gateway
Phase 1 optional — enable card payments via One Hub
Order batching
Allow delivery managers to group orders into batches
Self-enrollment portal
Restaurants can register via lease-linked validation links
Sponsored meal suggestions
Show sponsored meals to end users in One Hub
Ratings display
Show restaurant ratings once minimum sample reached
Pop-up offers
Allow restaurants to run limited-time pop-up offers

Global Notifications

Notification behaviour across all restaurants and users

New order push notifications
Notify restaurant and kitchen users on every new order
Delivery status notifications
Notify end users on pickup, transit and delivered events
Low stock alerts
Platform-wide low stock alert emails to restaurant admins
Settlement reminders
Weekly settlement summary to delivery partners and finance
Support SLA breach alerts
Escalation alerts when tickets breach response SLA

Recent Configuration Changes

Logged with administrator and effective timestamp

  • Platform charge updated 5.5% → 6.0%Khalid Al Hammadi (Super Admin) · 24 May, 10:12 AM
  • Order batching enabledKhalid Al Hammadi (Super Admin) · 22 May, 4:41 PM
  • Settlement cycle set to Bi-weeklyAisha Al Suwaidi (Finance Manager) · 18 May, 9:03 AM